Effective Date: March 19, 2026

This Privacy Policy outlines how Under One Roof Restoration LLC (“we,” “our,” or “us”), a mitigation and restoration service provider, collects, uses, and protects your information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you contact us, request a free estimate, or use our services.

A. Personal Information (Collected via the “Contact Us” form):

• First Name
• Last Name
• Phone Number
• Physical Address
• Email Address
• Service Type Interested In (Residential or Commercial)
• Details about the services you need (e.g., Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage and Natural Disaster Recovery, Sewage Cleanup & Sanitization, Other)
• Comments or Questions you submit

B. Non-Personal Information:

• Google Analytics and Tracking: We use Google Analytics to collect data about your use of our website. This includes cookies (small files stored on your device) and other similar technologies to analyze traffic.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages viewed, the duration of your visit, and referral sources. This data is collected and processed by Google Analytics to help us understand visitor behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service and Communication: To respond to your inquiries, schedule free assessments, provide the emergency mitigation and restoration services you request, and process related documentation.
• Service Improvement & Marketing: To analyze website usage and trends (including data from Google Analytics) to improve our service offerings, website functionality, and marketing efforts.
• Safety and Legal Compliance: To ensure site safety, comply with legal mandates (such as those related to forms and cookies), and fulfill our business and contractual obligations.

3. Sharing Your Information

We do not sell your Personal Information to third parties. We may share your information with:

• Vetted Partners: Trusted local subcontractors or reconstruction contractors (for referrals) as necessary to complete your project or upon your request.
• Insurance Carriers: To facilitate your insurance claim process, including providing documentation and photo evidence.
• Legal Requirements: When required by law or to protect the rights, property, or safety of Under One Roof Restoration LLC, our customers, or the public.

4. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company Name: Under One Roof Restoration LLC
• Phone Number: 720-910-8495
• Email Address: hello@underoneroofrestoration.com
• Mailing Address: 635 Canosa Ct. Suite 200 Denver, CO 80216